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HomeHomeIssues and Supp...Issues and Supp...MiscellaneousMiscellaneousAjaxHandler broken after server migrationAjaxHandler broken after server migration
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5/10/2013 1:04 PM
 
Hi Team,

We have recently migrated to a new server and now the AjaxHandler is broken please see below:

AssemblyVersion: 7.0.4

PortalID: 8

PortalName: FAW

UserID: 3

UserName: Charles

ActiveTabID: 385

ActiveTabName: FAW Store Catalogue

RawURL: /DesktopModules/cartviper/CVAjaxHandler.ashx?alias=vestastore.com.au/faw

AbsoluteURL: /DesktopModules/cartviper/CVAjaxHandler.ashx

AbsoluteURLReferrer: http://vestastore.com.au/faw/FAWStoreCatalogue/tabid/385/CategoryID/11583/ProductID/15102/Default.aspx

UserAgent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.31 (KHTML, like Gecko) Chrome/26.0.1410.64 Safari/537.31

DefaultDataProvider: DotNetNuke.Data.SqlDataProvider, DotNetNuke

ExceptionGUID: 83a19bd1-9be0-47eb-95f3-903a7ceb1a92

InnerException: Unhandled Error:

FileName:

FileLineNumber: 0

FileColumnNumber: 0

Method: System.Net.Sockets.Socket.DoConnect

StackTrace:

Message: System.Exception: Unhandled Error: ---> System.Net.Mail.SmtpException: Failure sending mail. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 208.88.78.57:25 at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress) at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception) --- End of inner exception stack trace --- at System.Net.ServicePoint.GetConnection(PooledStream PooledStream, Object owner, Boolean async, IPAddress& address, Socket& abortSocket, Socket& abortSocket6) at System.Net.PooledStream.Activate(Object owningObject, Boolean async, GeneralAsyncDelegate asyncCallback) at System.Net.PooledStream.Activate(Object owningObject, GeneralAsyncDelegate asyncCallback) at System.Net.ConnectionPool.GetConnection(Object owningObject, GeneralAsyncDelegate asyncCallback, Int32 creationTimeout) at System.Net.Mail.SmtpConnection.GetConnection(ServicePoint servicePoint) at System.Net.Mail.SmtpTransport.GetConnection(ServicePoint servicePoint) at System.Net.Mail.SmtpClient.GetConnection() at System.Net.Mail.SmtpClient.Send(MailMessage message) --- End of inner exception stack trace --- at System.Net.Mail.SmtpClient.Send(MailMessage message) at CartViper.Modules.Store.Ajax.Actions.AddEditProductReview.ProcessAction(HttpRequest request) at CartViper.Modules.Store.WebControls.CvAjaxHandler.ProcessRequest(HttpContext context) at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) --- End of inner exception stack trace ---


I can tell right away that this is because it is pointing to the old server 208.88.78.57 but cant for the life of me figure out how to fix it

Thanks,
Charles
 
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5/10/2013 5:31 PM
 
Hi,

It looks your smtp settings are incorrect, if you go to host -> host settings -> smtp and click "test smtp settings" do you get the confirmation email? 

Thanks
Nigel.
 
New Post
5/11/2013 12:21 AM
 
Hi Nigel,

Looks like you are correct, the test fails, which is very odd because if I ping mail.vestastore.co.nz it shows the correct IP address, plus I am still getting all of my usual CV order emails etc
 
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HomeHomeIssues and Supp...Issues and Supp...MiscellaneousMiscellaneousAjaxHandler broken after server migrationAjaxHandler broken after server migration


 

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