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1/24/2019 3:52 PM
 
Hi,

I have just upgraded an existing site to latest version of Cartviper and DNN9 everything appears to be working however when you enter the shop screen a blank product view window pops up and you have to close this down to see shop can you check this out for me?

Its on a test site:-

https://test.harthillcookeryschool.co.uk/Gift-Vouchers

Please note the secure certificate is not valid on this site but only because its a test site and certificate belongs to live site.

Thanks
Greg
 
New Post
1/24/2019 4:53 PM
 
Hi Greg,

When you upgrade and are using the portal templates settings, post upgrade you need to merge the new template folder into your portals one. It should be covered on page 8 of the user guide:

https://www.cartviper.com/portals/0/userguide.pdf

The folder and files that handle the popup you need to merge from the base DesktopModules/CartViper folder to your portals folder Portals/0/CVStore/ResponsiveTemplates/ are the below:

/ResponsiveTemplates/Images
/ResponsiveTemplates/Js/jquery.colorbox-min.js
/ResponsiveTemplates/Scripts/CatalogNotificationJs.cshtml
/ResponsiveTemplates/StyleSheet/colorbox.css

Regards
 
New Post
1/25/2019 1:03 PM
 
Hi Nigel,

Always read the manual!!

Thanks for the information I checked manual and followed steps along with merging folders/files you listed below but the product pop up box still appears on first entry to the shop?

Thanks
Greg
 
New Post
1/25/2019 3:03 PM
 
Hi,

Looks like you're still using the old files:

The new js file is version 1.6.4:

https://test.harthillcookeryschool.co.uk/desktopmodules/cartviper/ResponsiveTemplates/Js/jquery.colorbox-min.js

The above file needs to go in the below location, at the moment its 1.3.21.1:

https://test.harthillcookeryschool.co.uk/Portals/0/CVStore/ResponsiveTemplates/Js/jquery.colorbox-min.js

Same with the CSS file:

https://test.harthillcookeryschool.co.uk/desktopmodules/cartviper/ResponsiveTemplates/StyleSheet/colorbox.css

Needs to be copied to the below location:

https://test.harthillcookeryschool.co.uk/Portals/0/CVStore/ResponsiveTemplates/StyleSheet/colorbox.css

Finally copy all images from:

https://test.harthillcookeryschool.co.uk/desktopmodules/cartviper/ResponsiveTemplates/Images

to

https://test.harthillcookeryschool.co.uk/Portals/0/CVStore/ResponsiveTemplates/Images

You may need to clear your browser cache after you make these changes.
 
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