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HomeHomeIssues and Supp...Issues and Supp...MiscellaneousMiscellaneous"Apply Coupon" does not update Discount or Total in Cart (nor does Update Cart)"Apply Coupon" does not update Discount or Total in Cart (nor does Update Cart)
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3/11/2014 6:15 PM
 

In Cart Viper 3.1, when I go to the cart, put in a valid coupon code and press "Apply Coupon", the Discount or Total in Cart numbers are not updated. The same is true if I then select "Update Cart". However, if I go through the checkout process, the final amount reflects the coupon discount. I would have expected to see the update right in the cart.

 
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3/12/2014 7:25 PM
 

Hi,

Can you download and install the latest version from our site, note the build number is the same so you will need to select "repair install". That should correct the issue:

http://www.cartviper.com/free-trial

Thanks
Nigel.

 
New Post
3/28/2014 2:12 AM
 
It turns out that we caused the problem when we edited the template because some of the "essential" CSS class names such as "cartDiscountAmount" and "cartGrandTotal" were inadvertently deleted. When we restored them, the template worked properly again. Sorry for the false alarm!
 
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HomeHomeIssues and Supp...Issues and Supp...MiscellaneousMiscellaneous"Apply Coupon" does not update Discount or Total in Cart (nor does Update Cart)"Apply Coupon" does not update Discount or Total in Cart (nor does Update Cart)


 

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