We understand that your ecommerce site is crucial to the success of your business, from time to time issues and questions can arise and you need to have the assurance there will be someone on hand to help resolve these in a timely fashion so you can spend your time driving your own business forward.

So if you are looking for faster responses to your questions or would like the assurance there is someone on hand for you to contact, fear not we have a number of paid support options that are available to you that can give your organisation the peace of mind knowing a member from the Cart Viper team will always be available to assist!

Purchase a Support Plan

Community Support

HomeHomeIssues and Supp...Issues and Supp...MiscellaneousMiscellaneousSearch with double quote causes an errorSearch with double quote causes an error
Previous
 
Next
New Post
6/14/2013 4:09 AM
 
When searching a string with the double quote character ("), I get the below error. When I escape with another double quote it works fine (like 26"")? There are a lot of items in the store that use " in the description to indicate inches and I am afraid it will cause issues for customers looking for specifically sized items. Can this be fixed in a future release or a quick mod of the code?

Error:
A critical error has occurred. Cannot parse '26" arrow': Lexical error at line 1, column 10. Encountered: <EOF> after : "\" arrow"
 
New Post
6/17/2013 3:27 AM
 
Hey Eric

Ok so I've had a test on my development environment and it appears to work for me when I search for this term 28" waist.
What I would like to do is see what version of Cart Viper you are using, can you send me this file which is in the /bin folder.
CartViper.Module.Store.dll

Also can you provide me with the url of the site so I can have a look for myself? 
My email address is mark at cartviper dot com.

Regards

Mark
 
New Post
6/20/2013 3:13 AM
 
Mark,

As you suggested, after backing up my site and database, I used the free trial download on this site to update my version of CartViper (using repair option of Install Extension wizard) and the issue is fixed.

Thanks for the quick update and response to this issue.

 
New Post
6/20/2013 1:14 PM
 
Hi Eric

Sorry about the issue, we have now released a fix in 1.6.1r of Cart Viper.

Regards

Mark
 
New Post
6/20/2013 1:14 PM
 
Hi Eric

Sorry about the issue, we have now released a fix in 1.6.1r of Cart Viper.

Regards

Mark
 
Previous
 
Next
HomeHomeIssues and Supp...Issues and Supp...MiscellaneousMiscellaneousSearch with double quote causes an errorSearch with double quote causes an error


 

We use cookies on our website to improve our service to you, by continuing you agree to our use of cookies. However you are able to update your settings at any time.

Cookie Policy

A cookie, also known as an HTTP cookie, web cookie, or browser cookie, is a piece of data stored by a website within a browser, and then subsequently sent back to the same website by the browser. Cookies were designed to be a reliable mechanism for websites to remember things that a browser had done there in the past, which can include having clicked particular buttons, logging in, or having read pages on that site months or years ago.

Strictly Necessary Cookies

These cookies cannot be disabled

These cookies are necessary for the website to function and cannot be switched off. They are normally set in response to your interactions on the website e.g. logging in etc.

Cookies:
  • .ASPXANONYMOUS
  • .DOTNETNUKE
  • __RequestVerificationToken
  • authentication
  • CV_Portal
  • CV_Store_Portal_Cart_0
  • CV_USER
  • dnn_IsMobile
  • language
  • LastPageId
  • NADevGDPRCookieConsent_portal_0
  • userBrowsingCookie

Performance Cookies

These cookies allow us to monitor traffic to our website so we can improve the performance and content of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited or how you navigated around our website.

Cookies:
  • _ga
  • _gat
  • _gid

Functional Cookies

These cookies enable the website to provide enhanced functionality and content. They may be set by the website or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Cookies:

Currently we are not utilizing these types of cookies on our site.

Targeting Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Cookies:

Currently we are not utilizing these types of cookies on our site.

Feedback