Support

Paid Support Plans

Cart Viper comes with 90 days free support for all new purchases. If you would like to extend that to 12 months, we have excellent support packages which give you direct access to the development team with prices starting from only $199 per year.

Benefits of support:

  • Access to support forums 
  • Email contact with developers
  • All emails and posts will be replied to in a prompt fashion during UK business hours Monday - Friday (8am - 6pm GMT) excluding UK public holidays. 
  • Priority will be given to standard support customers over community support customers. 
  • Hot fixes released for bugs.

Purchase a Support Plan

Free Community Support

We also offer community support for customers that don't have a support plan. You can search the forums for help and post questions to get answers to any issues you have.

View the Community Support Forum